Dr. Julie Ivy

Industrial and Systems Engineering

Phone: 919-513-1683
Instructor Website

ISE 520 Healthcare Systems Performance Improvement I

3 Credit Hours

Methods used to improve the performance of health care delivery systems with emphasis on patient care cost, access, and quality. Adaptation of lean and six-sigma to rapid and continuous health care systems improvement through organizational and process transformation. Fundamentals of scheduling, staffing, and productivity in health systems employing simulation and optimization. Health care policy and management.

Syllabus  Lecture Videos  Lecture Notes  Course Website